Allow or block guest downloads

Choose, folder by folder, whether guests can download your photos.

1 min read Updated 30 Sep 2026

On this page6 sections
  1. Before you start
  2. 1. Open Allow download
  3. 2. Switch downloads on or off
  4. 3. What guests see
  5. On your phone
  6. What’s next

Decide which photos guests can download. Downloads are set per folder, so you can, for example, let guests download the reception photos but keep the ceremony folder view-only.

Before you start

  • An event with at least one photo folder.

Open Allow download

Open your event, click the Privacy Settings tab and find the Allow download section. Each photo folder has its own switch.

Allow download section with a Yes/No switch for the Wedding folder highlighted

Switch downloads on or off

Set a folder to Yes to let guests download its photos, or No to keep them view-only. The change saves by itself and applies to your gallery straight away.

Note
New photo folders allow downloads by default. Videos can’t be downloaded by guests, so video folders don’t appear in this list.

What guests see

In a folder with downloads switched off, guests can still view and search their photos. If they try to download one, they see Downloading media is not allowed in this folder.

Tip
Want guests to download, but with credit to you? Keep downloads on and switch on Apply watermark on guest downloads.

On your phone

The Allow download switches are only available on a computer for now.

Still stuck? Talk to a real person.

Email us what you were trying to do and our team will walk you through it.

Email support@turtlepic.com