Send a WhatsApp broadcast to guests

Send your gallery to guests on WhatsApp in four steps, with a test message first if you like.

2 min read Updated 30 Sep 2026 Paid plans

On this page9 sections
  1. Before you start
  2. 1. Open Send by WhatsApp
  3. 2. Choose your recipients
  4. 3. Choose the link
  5. 4. Check the message
  6. 5. Review and send
  7. 6. After sending
  8. If nothing was sent
  9. What’s next

Send your gallery straight to guests on WhatsApp. Each guest gets a message from TurtlePic with your event’s cover photo and a button that opens the gallery, where they find their photos with a selfie.

Note
WhatsApp broadcasts are part of every paid plan and use WhatsApp message credits. Only the account Owner, an Admin or a Manager can send them.

Before you start

  • WhatsApp message credits in your account.
  • Your guests’ WhatsApp numbers: from guests who registered, or in a CSV or Excel file.

Open Send by WhatsApp

Open your event, click Share event and choose Send by WhatsApp. The broadcast has four steps: Recipients, Link, Message and Review & send.

Share event menu with Send by WhatsApp highlighted

Choose your recipients

Pick guests from this event’s Guest list, or Upload your own list. The panel on the right shows how many credits the broadcast will use as you go. Nothing is charged until the last step.

Recipients step with one contact selected and the credit summary highlighted

Tip
For the details, including uploading a file and adding contacts by hand, see Add guests to a WhatsApp broadcast.

Choose what guests can see: Everyone’s photos, or Only their own photos after a selfie.

Link step with the Everyone’s photos and Only their own photos options highlighted

Check the message

You’ll see the message exactly as guests get it, with your event’s cover photo, a short note that their photos are ready, and a View my photos button. TurtlePic fills in each guest’s name and your event name automatically, so there’s nothing to type.

Message preview showing the WhatsApp message guests receive, with the View my photos button

Review and send

Check the summary of recipients, link and message. Click Edit on any line to change it. To see the message on your own phone first, use Send a test, which uses 1 credit.

When you’re ready, click Send to {number} contacts, then Send now to confirm.

Review and send step with the Send to 1 contact and Send a test buttons highlighted

Note
If you don’t have enough credits, you’ll see You need {number} more credits. Click Buy credits, then come back and send.

After sending

You’ll see Sent to {number} contacts and how many credits were used. Guests usually get the message within a few minutes, but it can take up to 48 hours. If WhatsApp rejects a message, its credits come back to your balance within 48 hours.

If nothing was sent

Occasionally TurtlePic can’t reach WhatsApp. You’ll see We couldn’t reach WhatsApp — nothing was sent and nothing was charged. Click Try again.

Still stuck? Talk to a real person.

Email us what you were trying to do and our team will walk you through it.

Email support@turtlepic.com